help

Frequently Asked Questions

Hudson’s customer service number is (212) 918-9980.
If you have questions about your bill, please refer to your policy declarations page for the agent or broker information. You may also contact us at (212) 918-9980 during normal business hours.
For online policy access, complete the registration process. In order to register, click the ‘Register’ button on https://paymybill.hudsonportal.com/ and enter your name, policy number and zip code as it appears on your invoice. You will also be asked to enter a Username and email address to set up your account. Click the ‘Send’ button and a temporary password will be emailed to you. You can then use the username and temporary password to log in to your account.

Once you have registered, you will be able to:
  • View policy and coverage information
  • Make payments
  • View past bills and your payment history
  • E-sign documents
Use the Forgot Your Password? Link on https://paymybill.hudsonportal.com/ and enter the username associated with your account.